Returns made simple.

We stand behind the quality of our products. If your item arrives damaged or defective, we will gladly send a replacement at no extra cost or provide a full refund.

For non-customized items, we accept returns within 7 days of delivery. The item must be in its original condition and packaging. Return shipping costs are the responsibility of the customer unless the item was damaged upon arrival.

Because customized items (like personalized nameplates) are made specifically for you, we cannot accept returns for reasons other than damage or a mistake on our part. Please ensure all spelling and details are correct before placing a custom order.

Once we receive and inspect your returned item, we will process your refund to the original method of payment. Please allow 5-7 business days for the refund to reflect on your statement.